Statement of Policy
LGU-Loon is committed to protect and respect your personal data privacy. We are at the forefront of complying with the Data Privacy Act of 2012.
We will provide individuals a Personal Information Collection Statement in an appropriate format and manner whenever we collect personal data from them (i.e. in the manual form or web page that collects personal data, or in a notice posted at the reception area of LGU-Loon’s events where participants’ personal data is collected through attendance sheets).
LGU-Loon’s Privacy Notice
Personal Information
We collect the following personal information from you when you manually or electronically submit to us your complaints, inquiries, requests or when you use our electronic services whenever available:
- Full name
- Home address
- Email address
- Account Information
- Face/photo, fingerprints or handwriting
- Contact numbers
Use
The collected personal information is utilized solely for documentation and processing purposes within LGU-Loon and is not shared with any outside parties. They enable LGU-Loon to properly address the complaints, forward them to appropriate internal units for action and response, and provide clients or complainants with appropriate updates and advisories in a legitimate format and in an orderly and timely manner.
Website Analytics
LGU-Loon uses WP Statistics, a third-party service to analyze the web traffic data for us. This service does not use cookies. Data generated is not shared with any other party. Only non-identifiable web traffic data are analyzed, including:
- Your IP address
- The search terms you used
- The pages and internal links accessed on our site
- The date and time you visited the site
- Geolocation
- The referring site or platform (if any) through which you clicked through to this site
- Your operating system
- Web browser type
Protection Measures
Only authorized LGU-Loon personnel has access to these personal information, the exchange of which will be facilitated through email and hard copy. They will be stored in a database for two years (after complaints, inquiries, requests are acted upon) after which physical records shall be disposed of through shredding, while digital files shall be anonymized.
Access and Correction
You have the right to ask for a copy of any personal information we hold about you, as well as to ask for it to be corrected if you think it is wrong. To do so, please contact us at [email protected].
Feedback on our Privacy Notice
If you have suggestions with regards to our privacy notice, you may reach us through hotline: (038) 422-3998 | 0920 216 1581 or e-mail us at: [email protected].